Nurse Clinics – Putting your ideas into practice

Course Overview

Nurse clinics are an integral part of today’s modern vet practice. They can achieve so much for our patients, our clients, and our practices – but how do we ensure they’re as effective as they can be?

Nurse Clinics are also often under-attended by clients, so it’s important to ensure clients are aware of the service you are offering, and the benefits for them and their pets – but how can this be achieved?

This module will enable you to create clear ideas for planning, implementing, developing and promoting nurse clinics within practice, and is ideal for those who wish to start running nurse clinics in their practice, or those who are already running nursing consultations and just want wish to expand on this area.

The course offers opportunity to discuss ideas, experiences and problems with others; and will provide information, motivation and support and to enable you to set up clinics with confidence and success.

Have you heard about our ‘Clinics and Consults Package’? Please find out more here.

Course Syllabus

Topics covered on this course include:

Current provision of nurse clinics

  • Your current practice clinics portfolio
  • Taking a look at other practice activities
  • Opportunities and challenges with clinics

The future for nurse clinics in your practice

  • Core clinics – what are they and do you offer them?
  • More advanced clinics – ideas and opportunities
  • Other opportunities for development

Setup and structure

  • Appointment scheduling
  • Choosing the right staff to run clinics
  • Identifying and addressing training needs
  • Creating specific clinic protocols – why and how

Professionalism and the Code of Conduct

  • Ensuring activities stay within the code
  • Optimising use of your staff, including students and lay staff

Equipment for clinics

  • What basic equipment do you need?
  • Assessing equipment needs vs cost (cost vs benefit)
  • Other resources – handouts, posters, WR sales, specialised equipment

Monitoring clinics

  • Troubleshooting issues
  • Identifying and celebrating successes
  • Gaining client and staff feedback
  • Identifying opportunities for future development

Fee structure

  • Ensuring your clinics are sustainable
  • Principles for creating a fee structure
  • Communicating fees with team and clients

Marketing and promotion

  • Team referral – how to make it work
  • Optimising your website for clinic and nurse promotion
  • Facebook and social media
  • Creating basic marketing materials
  • Creating a basic marketing plan


  • Getting the whole practice on board with clinics – why does it matter!?
  • Basic meeting management
  • Gaining and incorporating team ideas
  • Creating a practice plan for the whole team
Our courses are flexible and participant-focussed, so you have the opportunity to raise any related topics that you wish to as we work through the course.
Course Resources

Course resources include:

  • Access to our flexible online learning environment for the duration of the course
  • Informative narrated lecture/s that can be viewed at any time, and as many times as you like
  • Interactive, tutor-guided learning forums
  • Multiple supporting materials, tools and ideas for assisting with and supporting your clinics
  • Assessed coursework with constructive feedback from your tutor
  • Practical documents created by you, tailored to the needs of your practice
  • Access to the course materials for a period after the course

Course Summary

Course duration: 3 weeks (hours flexible/self-directed study time in total)

Course type: Fully supported interactive online / assessed coursework

Tutor: Jill Macdonald

Suitable for: Vet nurses and vets.

Practice managers and partners who want to drive some new ideas into clinics will also benefit.



Complete your purchase

Simply add the courses you wish to book to your shopping cart, also selecting the start dates of your choice. You will then be guided through the secure checkout to complete your purchase.

Fill out the registration form

Once payment is complete, you will receive an email asking for candidate details. Complete the form and submit. We must receive your registration in order to process your enrolment.

When do I start learning?

When you have successfully submitted your candidate registration, you will receive a confirmation message. You will be contacted prior to the course start date with information on how to join the VLE.

Learning outcomes

By the end of this module, successful candidates will be able to:

  • Appreciate the role of the Vet Nurse in clinics, develop ideas for expansion, and understand limitations

  • Devise a simple yet effective marketing plan for clinics in own practice

  • Construct a basic monitoring and development plan to lead the practice team forward, and to continue to improve and refine nurse clinics at own practice

ONCORE laptop course

Any Questions?

If you have any questions about any of our courses or online learning in general, or would just like a chat about your CPD requirements, please do not hesitate to contact us.

Jill developed a Certificate in Advanced Veterinary Practice (CertAVP) at University of Liverpool

Your Tutor

Jill Macdonald

DipAVN (surg) RVN FHEA

See what some of our past pupils have said…

“This course is suited to both nurses who are just starting clinics or want to develop on what they already have. Brilliant support from the tutor and very interactive modern way of learning.” 

Sophie Barnes

“The nurse clinics course has given me the confidence to set up and maintain successful nurse clinics. I loved the flexibility of the online course and the support I gained from not just the tutor but also my fellow course members.  I’d highly recommend getting yourself signed up for a course as you’re sure to gain a lot from it!” 

Emma Bates